Dear Lucy,

 Everybody knows that selling one’s home is way up there in the emotions department and it is never easy. But I have to tell you that with all the agents out there to choose from, we just had a good feeling about you from the get go, and we were so right. You took your time to make everything crystal clear as to what to expect, guiding us through every step in the process and were there for us any time day or night for our questions or concerns. You are a first rate professional and a lovely person and you obviously love what you do. We would recommend you to anyone, selling their home. Thank you so much from the both of us. Good health and good fortune to you, always.

All our best,

Larry and Marlyn DiTommaso 

Dear Lucy,

I can’t thank you enough for your expert assistance in selling our condo in Los Angeles, I was very concerned that handling this sale long distance was going to be troublesome, but you made the process very easy!

 You have a very thorough understanding of the real estate sales process and were very helpful with all the new CAR forms. You also remained unflappable during several challenging offers. We also appreciated how quickly you understood your client’s needs and wishes and how hard you worked to fulfill them.

 It was an absolute pleasure working with you. We were referred to you by a friend who also had a great experience with you. I am glad she gave us your name. Please feel free to use us as a reference anytime.

 Very truly yours,

 ADLESON, HESS & KELLY, APC

 By: Virginia T. Hess 

Hi Lucy,

 Well, the “creek never rose,” and this was absolutely, without a doubt, the smoothest house sale I have ever experienced! It was an emotional move for me, as you know. I was retiring, moving out of state, lots of issues had to be dealt with all at the same time. So, it was such a relief to know that you would be there to take care of house related things, from the day the sign first went up, through the close of escrow, and even beyond. Your instincts on how to price the house and how to market it were incredibly astute. As a marketing, professional (in another area of course), I watched and learned. So, thank you for everything, truly.

Sincerely, Sandra Frith

Nancy and I would like to express our sincere gratitude to you for working with us to sell our property. We were so lucky to find you, I do not believe we could have found an agent that would have cared and done so much for us.

 Upon our first meeting, you told us you would keep our interests priority and keep us informed every step of the way throughout the sale. You more than lived up to that promise!

 You thoroughly evaluated our property and took note of all improvements we made, and did a great job marketing our property to help us get the best price for our home. You helped us evaluate and choose the most promising offers, and you reviewed each and every offer and countered them always with our interests in mind.

 We really appreciated you coordinating all of the inspections (and being there too) as well as keeping in contact with the buyer’s agent and lender. There was never a day that we did not know what was happening and where the buyer’s and we were in the process.

We could not be more pleased with the job you did, and the price we got on our house! You are the best and would be the only agent we ever use or recommend.

Sincerely, Michele Bisconer & Nancy Warner

Working with Lucy was an absolute pleasure! We were in a position where we needing to sell our house and find a new home. We contacted Lucy and she wasted no time getting started. Within a few months, we had our existing residence sold and a new home purchased! We were so pleased with her service that we recommended her to our friends and family. Selling or buying a home can be difficulty. Lucy’s diligence and availability removed much of that burden for our family. There were multiple times when strict deadlines had to be met and she made herself available to meet our needs. She is easily accessible and answers questions quickly. She was accommodating to our schedule and was very patient with us as we made tough decisions. We highly recommend Lucy to anyone looking to buy or sell a home.

 ~Joe & Julie Levis

Dear Home Seller to Be,

If you are like I was, you are sitting and interviewing your way through several realtors who are each promoting their ability to sell your home. I know, I was in that same seat. I am taking this opportunity to be incredibly nosey, but also - hopefully - save you time and grief.

Over the years, I have bought and sold several homes and frankly, they were less than stellar experiences. This time we took a chance and went with Lucy Loya, a realtor we had not had previous experience with. It was an incredibly smart choice.

It is not that the selling experience was grand under any circumstance, but this time we had an agent who was not only available, but who was knowledgeable, and informative. This time we were part of the process and not left simply chasing information about our own deal and its progress. Lucy’s integrity and genuine for her client is nothing short of remarkable.

 Lucy is an exceptional person, not to mention a skilled negotiator, and has the highest professional standards I’ve ever seen, in a business that is not always easily navigated.

 So, this letter is something that I wrote simply because I wanted to find a way not only to show Lucy the respect we have for her, but because there is a part of me that wants to just tell everyone that she’s the best and this was the only way I knew how.

 Hope you don’t mind an unsolicited opinion. But other than a personal recommendation, I didn’t know another way to say to the world, she’s a special person and a great agent.

Kind regards and best of luck with your home,

Stefani Deoul and Janet Newkirk

Hi Lucy,

I just wanted to drop you a note to thank you for all the work you performed in the selling of my late Mom’s house. My mom told me about all the visits you made over the years to check in on her. She also told me you would bring by her favorite pie, a lemon meringue from Marie Callender’s. To my Mom you were a very special person.

I now know why you are so special. From my experience in dealing with you on a professional basis, I could not have found anyone better to handle our real estate transaction. You kept me informed every step of the way and saw the escrow through to a fast, smooth conclusion.

I would recommend you to everyone to handle their real estate needs in your geographic area of expertise. You were spot on in all that you did for us including being there for inspections and repairs.

 Thank you again, Richard Eyster

Dear Lucy,

 Your assistance made our selling and buying so easy we appreciate everything you did to make it so easy on us. We felt like you had our interests in everything you did. We look forward to working with you again in the future. Thank you so much.

Tom and Nancy Allen

Dear, MM/MME:

We have just completed the sale of our home with the assistance of your realtor associate, Lucy Loya. Her expertise in all aspects of listing and selling our home could not have been more satisfactory. Beyond her business knowledge was her calm, generous personality. We have known her for nearly 16 years. Her tireless efforts and patience with all our calls at all hours to calm our anxieties about selling a home we lived in for 45 years were deeply appreciated by my husband and me. Thank you for having such an exceptional realtor and so warm and sympathetic a human being on your staff.

 Sincerely, Edith and Martin Rubin

Dear Lucy,

 I want to thank you for all your help in the sale of the Tunney house. I needed to get home to Idaho and the fact that you took care of everything made a difference to me. It made my life easier. I also appreciated the fact that you kept me informed about the sale and promptly returned my calls. Once again thanks for everything.

Sincerely, Janet Wilcox

To Whom It May Concern,

I am writing this letter of professional reference for Ms. Lucy Loya of Remax Olson in Northridge. Lucy Loya is an outstanding real estate agent who holds a stellar professional reputation in the San Fernando Valley. When I decided to begin the sale process, there was no question as to which agent to call Following our first meeting, Lucy immediately went to work in assisting me and guided me through the necessary paperwork which was required. At my most frustrating moments, Lucy was there to put me at ease and assure me that we would be successful. During Lucy’s first open house at my property, she received ten offers leading to the final sale. Without her help, I never could have maneuvered through the challenging home sale process.

I would, without hesitation, recommend Ms. Lucy Loya as one of Los Angeles’ top real estate agents. Her strong business sense mixed with her kind and professional demeanor makes her one of the best in her business.

Sincerely, William B. Albion

Dear Lucy:

Many, many thanks for doing such a wonderful job in selling my house on Tunney Avenue. It has been a true privilege to work with you, and your skill in negotiating very difficult situations is simply outstanding. 

If I ever need a California realtor, you are at the top of my list, for you are head and shoulders ahead of any other realtor with whom I've dealt in buying and selling six earlier houses. 

Very best wishes, 

Rosalie Grace Heacock Thompson, AAR

Dear Lucy,

I can’t thank you enough for the excellent job you did selling my house. I really appreciate the way you took care of all the details. It was a great help to me since I live out of town. You did all the work. I would recommend you to anyone selling a home. It would be their loss to not have you as their Realtor.

Warmest Regards, Lenda Buchanan

Dear Lucy,

Thank you very much for the great job you did selling my house. I also thank you for being so concerned as I, when it came to my animals. You really cared and I am grateful for that. Thank you for all the caring and handling of all my questions and I appreciated all your support when I “freak out” at times. I would recommend you to anyone that is looking to buy or sell a home!

Sincerely, Geri Meltzer

Dear Lucy,

Thank you for all you did; you were an amazing real estate broker. Many people discouraged us from listing our house during the holiday season telling us the market is dead around this time of year. We cannot believe that our house was sold within one month. You were prompt, reliable, and exhausted all arenas to get our house sold. Thanks again for all of your hard work.

Sincerely, Jackie and Jodie Mandel

Dear Lucy,

Just a quick note to say thank you for the super job you did on selling my mother’s house. I really appreciate the extra time and effort you expended in arranging for all of the required inspections, repairs, and code updates to the house. I was prepared for months of making the Saturday round trip from Highland to the Valley to take care of this and that at the house. Thank to you, I was able to keep the trips down to just the ones that were needed to clean and empty the house. My wife and I are especially grateful for the patience and understanding you displayed in dealing with my mother. As you may recall, she is not in the best of health and my wife and I were concerned that any increase of worry to her over selling the house might worsen her condition. As it turned out the efficient manner in which you handled all the house-selling details kept her “worry level” down to a bare minimum. In fact, I cannot imagine that the selling process could have gone any smoother, quicker or with less stress. Should the occasion arise, I would recommend your realtor services without hesitation. Again, thank you!

Sincerely, Ray Doll

Dear Lucy,

I wanted to express my appreciation for all the work that you did in selling my father’s home. My father lived in that house for forty years and he faced a big move to be near me in Oregon. You worked with us with great care and understanding which made the transition easier for my father. Also, I appreciate how you stayed in constant communication with us after my father relocated in Oregon. You kept us informed of all the details all the way to the very end of escrow. Even at such a long distance you promptly returned my phone calls. In fact, you gave us such personal services that I felt that my father and I were your only clients. When I need a real estate salesperson again I will look for someone like you, with “Lucy Loya” qualities, someone with professionalism and integrity. Thank you again, Lucy. It has been a pleasure doing business with you and I wish you the best in your real estate career.

Sincerely, Diana Keller

To whom this may concern,

Lucy Loya was the most professional agent I could have asked for. She is always looking out for the interest of the seller. Whatever she said, she would do. Whether it was calling you back or just checking on some item that needed to be taken care of. I would classify her as a consummate professional who has an objective and arrives as her goal. If you are going to be listing your home I highly recommend you do it with her.

Sincerely, Chuck Bankuti

Dear Lucy,

Raffy and I would like to thank you so very much for all your help with the selling of our home. Your kindness, conscientiousness and professionalism were extremely apparent. We definitely will be referring you to our family and friends for their Real Estate needs. We wish you all the best. Thanks again for everything!

Sincerely, Raffy and Jennifer Astvasadoorian

Dear Lucy,

I would like to take this opportunity to tell you how much we appreciated working with you on the sale of our home. You are an asset to the company you represent because of your forthright personality, pleasant manner, prompt attention to details, honesty and integrity. Your manner was professional at all times, but we especially enjoyed you on a personal level.

Thank you for understanding our needs and selling our home in such a timely manner. We appreciate all of your efforts on our behalf and wish you well in your career.

Sincerely, Ed and Leone Arbuckle

Dear Lucy,

A very belated thank you for all that you did to ensure the swift sale of our Northridge home. Once we’d made the decision to move, we were anxious to be in our new home, and never dreamed (in the present economy) that it could happen so quickly.

We appreciated the way you listened to our concerns and always took the time to talk us through them, even though we worked all day and were often calling you during the evening hours, and especially appreciated the way you attended to the small details so that we didn’t have to.

There can be no doubt that the smooth and pleasant process was the result of your hard work. Wishing you much success and happiness.

Sincerely, Leonard & Julie Schaefer